MFTPlus Documentation - Complete Guides, API Reference & Tutorials

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Inviting Users ​

Invite users to your MFTPlus team so they can send and receive files. Only ADMINs and OWNERs can send invitations.

Prerequisites ​

  • You must have ADMIN or OWNER role
  • The invitee must have a valid email address
  • Your team must have available seats (if on a plan with user limits)

Sending an Invitation ​

  1. Log in to the MFTPlus Dashboard
  2. Navigate to Settings > Team
  3. Click Invite User
  4. Enter the user's email address
  5. Select a role (see User Roles for guidance)
  6. Click Send Invitation

The user will receive an email with an invitation link.

Accepting an Invitation ​

  1. Open the invitation email from noreply@mftplus.co.za
  2. Click Accept Invitation
  3. If you do not have an MFTPlus account, you will be prompted to create one
  4. If you already have an account, you will be added to the team automatically

Invitation links expire after 72 hours.

Resending an Invitation ​

If a user did not receive their invitation:

  1. Go to Settings > Team
  2. Find the pending invitation in the Pending Invitations section
  3. Click Resend

Cancelling an Invitation ​

  1. Go to Settings > Team
  2. Find the pending invitation
  3. Click Revoke

Inviting Users via API ​

bash
curl -X POST https://dashboard.mftplus.co.za/api/team/invitations \
  -H "Authorization: Bearer <token>" \
  -H "Content-Type: application/json" \
  -d '{
    "email": "colleague@example.com",
    "role": "MEMBER"
  }'

Troubleshooting ​

IssueSolution
Invitation email not receivedCheck spam folder. Ask the sender to resend. Ensure noreply@mftplus.co.za is allowlisted.
"No available seats" errorContact an OWNER to upgrade your plan or remove inactive users.
Invitation link expiredAsk the sender to resend the invitation.
User already belongs to another teamUsers can belong to multiple MFTPlus teams. They should accept using their existing account.
"User already invited" messageCheck Pending Invitations. Revoke the old invitation and send a new one if needed.

Next Steps ​